Privacy Policy

Purpose

Microtrade.ai has adopted this Privacy Notice in order to inform you of its policies with respect to information collected from the microtrade.ai online and mobile web sites (each, a “Web Site” or collectively, the “Web Sites”).

Our Privacy Notice explains:

• What information we collect and why we collect it.
• How we use that information.
• The choices we offer, including how to access and update information.

If you have any questions about this Privacy Notice, please contact us at: [email protected]

Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, email address or any information you submit to the Web Sites that identifies you individually.

The Web Sites will not collect any personally identifiable information about you unless you provide it.

Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us.

You can visit and browse the Web Sites without revealing personally identifiable information about yourself, but not all functions will be available to you. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. The Web Sites may collect personally identifiable information about you by methods such as the following:

• Registration Forms – If you are offered the opportunity to enter a promotion, to become a member of the Web Sites, or to register, you must fill out certain registration forms on the Web Site. This requires you to fill out the registration form on the Web Site. This form requires certain personally identifiable information that may include, without limitation, your name, email address,telephone number.
• Transactions and Activity – If you become a registered user or if you conduct transactions through the Web Sites, we will collect information about the transactions you engage in while on the Web Sites and your other activity on the Web Sites or Applications. This information may include, without limitation, areas of the Web Sites that you visit, transaction type, content that you view, download or submit, transaction amount, payment.
• Email and other voluntary communications – You may also choose to communicate with us through email, via our Web Sites, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.

Non-Personally Identifiable Information

When you visit the microtrade.ai Web Site, like when you visit most other web sites and applications, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (which identifies the company providing you internet access and general geographic information), the date and time you access the site, the pages you access while at the microtrade.ai Web Sites or Application, and the internet address of the web sites, if any, from which you linked directly to the Microtrade.ai Web Site or Application. This information is not personally identifiable.

Information Use

Microtrade.ai may use the personally identifiable information collected through its Web Sites or Applications primarily for such purposes as:

• helping to establish and verify the identity of users;
• opening, maintaining, administering and servicing users’ accounts or memberships;
• processing, servicing or enforcing transactions and sending related communications;
• providing services and support to users;
• improving the Web Sites and Applications, including tailoring it to users’ preferences;
• providing users with product or service updates, promotional notices and offers, and other information about Microtrade.ai and its affiliates;
• responding to your questions inquiries, comments and instructions;
• protecting our systems from fraud and unlawful access;
• maintaining the security and integrity of its systems.

Microtrade.ai will collect only as much personal information as is needed for these specific purposes, and will not use it for other purposes without obtaining your consent. Microtrade.ai uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its Web Sites. Microtrade.ai may also use aggregated anonymous information to provide information about its Web Sites and Applications to potential business partners and other unaffiliated entities. Again, this information is not personally identifiable.

We, or our advertising networks may also use cookie, tag, beacon, or other similar technology to serve you relevant advertisements and alert you to our content, even on other sites and services. This technology can also be used to collect and analyze aggregated information about our users. The National Advertising Initiative has more information and an opt-out site maintained here.

Please keep in mind that comments sections, forums, and other similar areas of our services are public. Any information posted in those areas is viewable and usable by anyone that has access.

Choice

If we provide you with any mailings or other communication, you can always opt out of that communication.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

You have the right to remove your personal information from our databases. To do this, please delete your membership account. If you have any problems or questions, please let us know by contacting us here [email protected] and we will assist you with the process.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information in your account. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

Do Not Track Signals

Some web browsers have settings that include “do not track signals.” Our services are not currently engineered to respond to those signals from browsers.

Information we share

We do not share personal information with companies, outside organizations and individuals unless one of the following circumstances apply:

• With your consent. We will share personal information with companies, outside organizations or individuals if we have your consent to do so.
• For external processing. We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Notice and any other appropriate confidentiality and security measures.
• For legal reasons. We will share personal information with companies, outside organizations or individuals (such as forensic experts and investigative service providers) if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
• In case of a sale or asset transfer. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including personal information collected from you through your use of our services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the services.
• In aggregated form for business purposes. We may share aggregated, non-personally identifiable information publicly and with our partners we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold however no website is entirely secure. You should protect the account information in your possession as well.

Third-Party Sites

Our Privacy Notice does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on this site. We also do not control the privacy policies and your privacy settings on third-party sites, including social networks.

Enforcement

We regularly review our compliance with our Privacy Notice. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

Children Under 18

Our site is not directed toward children under 18 and we will not knowingly collect information for any child under the age of 18. If you are the parent of a child under the age of 18 and have a concern regarding your child’s information on our site, please contact us at [email protected].

Our Services are Located in Hong Kong

Our website and associated services are hosted in Hong Kong. If you are outside of Hong Kong, your information will be processed and stored in Hong Kong and you are consenting to such processing and storage.

KYC

All KYC data stored on IdentityMind Global servers in conformity with their privacy policy and privacy notice.

Changes

Our Privacy Notice may change from time to time. We will post any changes to the Privacy Notice on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of changes to the Privacy Notice).